How Do We Get Started?
Lets have a chat to get some preliminary details, think about your strategy and work towards a written brief that highlights all of the features, facets and services that you'd like. From there we'll send you a quote that you can have a think about. We can always spare 30 minutes on the phone - just give us a call.
Whats The Timescale For A Typical Project?
A branding, website and launch marketing project is typically 3 - 5 months. In some cases we are able to fast track but it depends on availability of staff resources at the time. Best to speak to us as early as possible so we can fit you in.
We're Miles Apart, Does That Matter?
Not at all, anywhere in the UK is fine and we even work with teams abroad using video conferencing and screen sharing. If you're in the UK we're happy to come and visit you at key stages in your project, and you're always welcome at ours.
What Are Your Payment Methods And Terms?
We can accept payment by BACs or you can use our secure payment gateway. Our projects are broken down into manageable blocks of work called SPRINTS - we charge per completed sprint with a percentage deposit upfront.
This means that you are only ever paying for work as the project progresses and can terminate at any stage. The idea behind our payment method is to put our clients mind's at rest by essentially operating on a transparent pay as you go basis with no lump sum transactions and frequent progress reviews.
What Aftercare Do You Offer?
We offer 3 levels of support contract for various scenarios that can be purchased monthly or annually for discount. Our digital output has a 30 day amendment period after project delivery to ensure that any bugs/problems that arise in the first month are spotted and squished.
Can You Help With Hosting & Infrastructure?
Yes. We are able to host your website or app backend on enterprise level hardware in European and USA datacenters. We take great pride in our server performance and can develop custom deployment pipelines (depending on your needs) alongside rock solid remote backup procedures.
* We Don't Spam.